NeuraMach AI Studio Private Limited - Terms & Conditions

ScoreVedaa is a product owned and operated by NEURAMACH AI STUDIO PRIVATE LIMITED, a private limited company incorporated under the laws of India, bearing Corporate Identification Number U62099PN2025PTC245340 and operating under the brand name NeuraMach.ai.

Registered Office:

Flat No. 201, Building 1, Wing 3, The Crown Greens, Plot 17, Infotech Park, Hinjawadi, Pune, Maharashtra 411057, India.

Principal Business and Correspondence Office:

3rd Floor, Cabin No. 7, Quick Office, 301, 45 Baner Road, above Atithi Restaurant, Veerbhadra Nagar, Baner, Pune, Maharashtra 411045, India.

In these Terms, references to “ScoreVedaa”, “ScoreVedaa CAT”, “NeuraMach.ai”, “Company”, “we”, “us” or “our” mean NEURAMACH AI STUDIO PRIVATE LIMITED, unless the context expressly requires otherwise.

These Terms govern access to and use of the ScoreVedaa CAT website, web and mobile applications, dashboards, Assessments, learning tools, artificial-intelligence features, Subscription services, Institute-facing tools and related CAT-preparation Services.

A. PRELIMINARY TERMS AND USER ACCOUNTS

1. Introduction and CAT Product Scope

ScoreVedaa CAT is an AI-enabled CAT preparation and performance-intelligence platform designed to assist Adult Students with:

• Assessment;
• Performance analysis;
• Learning support;
• Preparation planning;
• Adaptive learning;
• Personalised Recommendations; and
• AI-supported educational Services.

ScoreVedaa CAT may also provide authorised tools to:

• Coaching institutes;
• Institute Administrators;
• Teachers;
• Faculty Users;
• Mentors;
• Counsellors; and
• Other authorised Adult educational users.

ScoreVedaa CAT may be accessed through:

• Its public website;
• Student dashboards;
• Institute or Faculty dashboards;
• Web or mobile applications;
• Institute invitation links;
• Authorised integrations;
• Demonstration environments;
• Trial environments;
• Beta environments; and
• Other channels approved by the Company.

These Terms apply exclusively to the ScoreVedaa Services, Subscriptions, Assessments, dashboards, AI Features and related facilities offered for CAT preparation. They do not govern any JEE, NEET, school-board, school-learning or other separately identified ScoreVedaa product or programme.

Each separately identified product may be governed by separate:

• Terms and conditions;
• Privacy notices;
• AI usage policies;
• Model Improvement Notices;
• Consent requirements;
• Eligibility rules; and
• Institutional arrangements.

A User must separately accept the contractual documents applicable to each product before accessing that product. Access to one ScoreVedaa product does not automatically:

• Create access to another product;
• Constitute acceptance of another product’s contractual documents;
• Authorise processing for another product;
• Authorise cross-product use of Personal Data or User Content; or
• Authorise cross-product model development.

A CAT User seeking access to JEE, NEET, school-board or another separately offered product must complete the registration, eligibility, policy-acceptance and consent process applicable to that product. Acceptance of these CAT Terms, the Privacy Policy or the AI Usage Policy will not, by itself, be treated as:

• Guardian consent;
• Child-data consent;
• Optional identifiable-data model-training consent;
• Third-party provider-training consent; or
• Acceptance of another ScoreVedaa product’s terms.

These Terms apply to all Users of the Platform. Provisions concerning public access, intellectual property, prohibited conduct, scraping, security and legal rights may also apply to Visitors to the extent permitted by Applicable Law. Different obligations may apply depending on the User’s role. Nothing in these Terms excludes, restricts or modifies any right, guarantee, remedy or protection that cannot lawfully be excluded, restricted or modified.

2. Definitions

For these Terms:

• “Account” means a registered User profile through which a User accesses the Services.
• “Account-Level Personalisation” means processing undertaken to customise or adapt the Services for a particular User or Account without training a Reusable Model for general use across other Users.
• “Adult” means an individual who has completed eighteen years of age or such higher age as may be required to enter into a binding agreement under Applicable Law.
• “AI Feature” means a feature using artificial intelligence, machine learning, statistical models, automated rules or related automated systems.
• “AI Output” means any question, response, explanation, analysis, classification, recommendation, plan, summary, prediction or other material generated or assisted by artificial intelligence, machine learning, statistical models or automated rules.
• “AI Usage Policy” means ScoreVedaa CAT’s separately published policy governing the permitted use, operation, limitations and treatment of AI Features and AI Outputs.
• “Applicable Law” means any law, statute, rule, regulation, order, direction or legally binding requirement applicable to the Company, a User, a transaction or the Services.
• “Assessment” means any diagnostic test, topic test, chapter test, sectional test, mock examination, practice exercise, drill, maintenance test, foundation test, stabilisation test, challenge test or other evaluation offered through ScoreVedaa CAT.
• “Authorised User” means a person validly permitted to access an Account, workspace, batch or institutional feature.
• “CAT” means the Common Admission Test used by participating Indian Institutes of Management and other institutions as part of their admission processes.
• “Company” means NEURAMACH AI STUDIO PRIVATE LIMITED.
• “Confidential Information” means non-public business, technical, academic, commercial, product, security, Institute or Student information that is identified as confidential or which reasonably ought to be understood as confidential.
• “Consent” means consent satisfying the requirements of Applicable Law.
• “Content” means any question, solution, text, software, graphic, interface, report, chart, visualisation, video, document, database, design, Assessment, response or other material available through ScoreVedaa CAT.
• “Data Fiduciary” means a person that alone or together with another person determines the purpose and means of processing Personal Data, or as otherwise defined under Applicable Law.
• “Data Processor” means a person or entity that processes Personal Data on behalf of and under the documented instructions of a Data Fiduciary, or as otherwise defined under Applicable Law.
• “Faculty User” means an Adult teacher, mentor, counsellor or other Adult person authorised by an Institute to access institutional features.
• “Generated Assessment” means an Assessment created, assembled, adapted or selected wholly or partly through automated systems.
• “Institute” means a coaching institution, educational organisation, training provider, college, company or other organisation that purchases, sponsors, administers or facilitates access to ScoreVedaa CAT, provided that such access is restricted to Adult Students.
• “Institute Administrator” means an Adult person authorised to administer an Institute Account, batch, Faculty User, Student access or institutional Subscription.
• “Institute Agreement” means any separate agreement, order form, Subscription agreement, data-processing arrangement or commercial contract entered into between the Company and an Institute.
• “Institute Data” means information provided by, collected on behalf of or generated for an Institute, including Student rosters, Faculty User details, batch data, assignments, reports and institutional analytics.
• “Institute-Linked Account” means a Student Account connected to an Institute, batch, programme or institutional Subscription through an expressly authorised process.
• “Model Improvement Notice” means a separate, accessible notice describing optional internal Reusable Model development, including:
• The relevant data categories;
• The model-development purposes;
• Whether historical information is included;
• Whether authorised human review may occur;
• Whether approved Data Processors may assist;
• The retention approach;
• The consequences of refusing or withdrawing Consent; and
• The available withdrawal mechanism.
• “Performance Data” means information relating to a User’s Assessments, answers, scores, accuracy, attempts, timing, topic classifications, behavioural indicators, goals and preparation activity.
• “Personal Data” has the meaning assigned to it under Applicable Law.
• “Personalised Recommendation” means any suggestion concerning preparation priorities, tests, topics, learning activities, revision, milestones or next actions generated wholly or partly from available User data.
• “Platform” means the ScoreVedaa CAT website, applications, portals, software, dashboards, APIs and supporting technological systems.
• “PRGNA” means ScoreVedaa CAT’s learning and doubt-assistance feature, or any successor feature, that may provide explanations, worked examples, guided support or responses to User queries.
• “Private User Content” means non-public prompts, conversations, uploads, Assessment answers, study notes, support communications and other User Content not intentionally made public by the User to the general internet. Sharing Content within a closed Institute-Linked batch or with specific Authorised Users does not render that Content public or remove its protection as Private User Content.
• “Provisional Output” means an output based on limited, incomplete, inconsistent or insufficient evidence and which may change after further activity.
• “Provider Training Notice” means a separate notice describing any proposed use of information by a third-party provider for the provider’s independently controlled model or product improvement.
• “Reusable Model” means an artificial-intelligence, machine-learning, statistical or automated model, system or component that is trained, fine-tuned, tested, evaluated, validated, calibrated, benchmarked or improved using data so that the resulting learning may be used beyond the immediate User-requested transaction, session or Account-Level Personalisation.
• “ScoreVedaa Content” means Content owned, licensed, commissioned, developed, generated or lawfully made available by the Company.
• “Service Provider” means a vendor, contractor, Data Processor, professional adviser or infrastructure provider supporting the Services.
• “Services” means all CAT-preparation products, features, tools, Content and facilities made available through ScoreVedaa CAT.
• “Student” means an Adult individual User accessing ScoreVedaa CAT for learning, CAT preparation, Assessment or performance analysis.
• “Subscription” means a paid, free, Trial, promotional, Institute-sponsored or time-limited entitlement to specified Services.
• “Subscription Period” means the period for which a Subscription has been purchased, renewed, granted or sponsored.
• “Third-Party Service” means any product, website, software, platform, vendor or service not owned or controlled by the Company.
• “Training Consent” means a separate affirmative Consent through which a User agrees to specified optional internal Reusable Model development involving identified categories of Private User Content or identifiable Performance Data. Training Consent is not created by:
• Acceptance of these Terms;
• Acknowledgement of the Privacy Policy;
• Silence;
• Inactivity;
• Continued use;
• Failure to opt out; or
• A pre-selected checkbox or pre-enabled setting.
• “Trial” means temporary, promotional or limited access provided without payment of the full Subscription fee.
• “User”, “you” or “your” means any Adult individual or organisation accessing or using ScoreVedaa CAT.
• “User Content” means any question, screenshot, answer, note, message, feedback, image, file, document, prompt or other material submitted, uploaded or transmitted by a User.
• “Visitor” means a person who accesses a publicly available portion of the Platform without registering an Account or completing a Subscription purchase.

3. Acceptance of Terms, Public Website Access and Incorporated Policies

3.1 Registered Users and Subscription Purchasers

A User accepts these Terms by selecting an initially unticked mandatory checkbox during Account registration, feature activation or Subscription checkout. The mandatory contractual checkbox may state substantially:

“I agree to the ScoreVedaa CAT Terms and Conditions and acknowledge that I have read the Privacy Policy.”

A User may not complete Account registration or purchase a Subscription without completing the applicable mandatory contractual acceptance. General acceptance of these Terms and acknowledgement of the Privacy Policy do not constitute Training Consent.

Where the Company offers optional internal Reusable Model development, the User may separately be shown an additional, initially unticked checkbox during registration. The separate optional checkbox will present a clear, affirmative prompt to the effect that the User consents to the Company using the categories of identifiable data described in the Model Improvement Notice to train, test, evaluate, and improve Company-controlled AI models. To ensure valid evidentiary consent under Applicable Law, this prompt must explicitly statethat participation is optional, will not affect access to ScoreVedaa’s core Services, and may be withdrawn at any time through Settings → Privacy & AI → AI Model Improvement. The words “Model Improvement Notice” must provide access to the applicable notice before Training Consent is submitted. The optional Training Consent checkbox must be presented separately from the mandatory Terms and Privacy acceptance.

3.2 Public Website Visitors

Certain informational pages may be accessible without an Account. To the extent permitted by Applicable Law, an Adult Visitor who continues to access or use a publicly available portion of the Platform after being presented with a prominent notice or link to these Terms agrees to the provisions reasonably applicable to public access, including those concerning:

• Intellectual property;
• Acceptable use;
• Automated access and scraping;
• Security;
• Prohibited conduct;
• Disclaimers;
• Liability;
• Governing law; and
• Notices.

The Company may require affirmative clickwrap acceptance before permitting access to Assessments, question banks, detailed reports, downloads, AI Features, Institute features, Paid Content, or other proprietary or interactive functions. Nothing in these Terms limits the Company’s rights or remedies under intellectual-property, confidentiality, computer-misuse, cybersecurity, database, unfair-competition, tort or other Applicable Law against any person, irrespective of whether a contract is established.

3.3 Incorporated Documents

Your agreement with the Company includes, where applicable:

• A signed Institute Agreement;
• A data-processing agreement or addendum;
• A plan-specific order form;
• These Terms and Conditions;
• The ScoreVedaa Subscription, Cancellation and Refund Policy;
• The Privacy Policy;
• The AI Usage Policy;
• The Cookie Policy;
• A Model Improvement Notice;
• A Provider Training Notice;
• An applicable Training Consent record; and
• Checkout disclosures.

Where provisions conflict:

• Mandatory Applicable Law prevails.
• A signed Institute Agreement prevails for the relevant institutional relationship.
• A specific Model Improvement Notice and corresponding Training Consent govern optional internal identifiable-data model development.
• A specific Provider Training Notice and corresponding Consent govern any separately approved provider-side training.
• The Privacy Policy governs Personal Data processing.
• The AI Usage Policy governs the permitted use, operation, limitations and treatment of AI Features and AI Outputs.
• The Subscription, Cancellation and Refund Policy governs cancellation, completed payments, renewal cancellation, billing corrections, downtime remedies and refund eligibility.
• Checkout terms govern the purchased plan’s price, duration and features but do not override mandatory statutory rights.
• These Terms govern general access to and use of ScoreVedaa CAT.

3.4 AI Processing and Model-Training Consistency

The Privacy Policy, AI Usage Policy, Model Improvement Notice, Provider Training Notice and applicable Training Consent records may describe and govern:

• Processing required to provide AI Features;
• Account-Level Personalisation and adaptive learning;
• Internal analytics;
• Use of irreversibly anonymised or aggregated information under Section 29.3;
• Optional internal Reusable Model development under Section 29.4;
• Consent withdrawal under Section 29.5;
• Human review;
• Third-party AI inference; and
• Model-development safeguards.

General acceptance of these Terms, the Privacy Policy, the AI Usage Policy, the Cookie Policy or a checkout disclosure will not, by itself, constitute Training Consent to optional internal Reusable Model development using Private User Content or identifiable Performance Data. Optional internal identifiable-data model development must satisfy Sections 29.4 and 29.5. Provider-side model training must satisfy Section 29.8.

Nothing in an incorporated document may broaden identifiable-data model development beyond the applicable Model Improvement Notice, the data categories and purposes presented to the User, and the User’s recorded Training Consent. Third-party provider-side model training or independent product improvement is not authorised by the signup Training Consent described in Section 3.1.

3.5 Cookie Framework Clarification

Incorporation or acknowledgement of the Cookie Policy within these Terms does not constitute consent to optional cookies, profiling technologies or third-party tracking technologies. Consent required for optional technologies will be requested separately.

3.6 Organisational Authority

If you access ScoreVedaa CAT on behalf of an Institute or organisation, you represent that you have authority to bind that organisation, the information you provide is accurate, and the organisation accepts responsibility for its Authorised Users.

4. Electronic Communications, Consent and Acceptance Evidence

The Company may send operational, transactional, security and legally required communications reasonably necessary to provide the Services through email, SMS, in-platform messages, dashboard alerts, push notifications, and telephone calls. Marketing communications will be sent only in accordance with Applicable Law and the User’s preferences or Consent. A User may withdraw consent to non-essential marketing communications through an unsubscribe or preference-management process.

To establish electronic contract formation and maintain consent records, the Company may record and retain:

• The User identifier;
• The exact checkbox, button or consent text presented;
• The accepted Terms and Privacy Policy versions;
• The applicable Model Improvement Notice version;
• The applicable Provider Training Notice version;
• The data categories covered;
• The stated model-development purposes;
• Whether historical information is covered;
• Whether human review is disclosed;
• The date and timestamp;
• The IP address;
• A session or device identifier;
• The language displayed;
• The checkout price;
• The billing frequency;
• The recurring-mandate status;
• Applicable Subscription disclosures;
• Reacceptance history;
• Training Consent status;
• Training Consent withdrawal history;
• Active-dataset suppression status; and
• An immutable copy or cryptographic hash of the contractual and consent documents presented.

5. Eligibility, Adult-Only Access and Public Technical Data

5.1 Adult-Only Eligibility

ScoreVedaa CAT is available only to individuals who have completed eighteen years of age and are legally capable of entering into a binding agreement. By registering for, purchasing, accessing or using an Account-based or interactive ScoreVedaa CAT Service, an individual User represents and warrants that the User has completed eighteen years of age, has legal capacity to enter into these Terms, is providing accurate age and identity information, and is not creating or using the Account on behalf of an individual below eighteen years of age. A parent, guardian, Institute, teacher or other person may not create, activate or accept a personal CAT Student Account on behalf of an individual below eighteen years of age.

5.2 Verification

At registration, the Company will require an Adult-status declaration and may implement reasonable age-assurance measures. The Company may require additional age or identity verification where reasonably necessary, including where eligibility information is inconsistent, fraud or Account sharing is suspected, a restricted feature requires verification, an Institute supplies conflicting information, or Applicable Law requires verification.

Where the Company reasonably determines that a User is below eighteen years of age, the Company may refuse registration, restrict access, suspend or close the Account, cancel access to age-restricted features, decline or reverse an attempted Subscription purchase where appropriate, and take reasonable steps regarding associated Personal Data in accordance with the Privacy Policy and Applicable Law.

5.3 Under-Age Visitors

An individual below eighteen years of age must not knowingly submit registration information, submit profile or preparation information, submit payment information, take an Assessment, use an AI Feature, upload User Content, create or attempt to create a ScoreVedaa CAT Account, use another person’s ScoreVedaa CAT Account, or circumvent an age-verification or eligibility measure. Such an individual should exit the CAT registration or interactive-feature flow.

5.4 Limited Technical Processing Before Age Declaration

A publicly accessible website may automatically receive or process limited technical information before a Visitor reaches an age-declaration or registration screen, including IP address, request and response timestamps, browser or device type, basic server and security logs, cookie-consent status, network and diagnostic information, and information reasonably necessary to deliver, secure or troubleshoot the public website. Such limited processing may be undertaken for delivering the requested public page, security, fraud and abuse prevention, network management, diagnostics, legal compliance, and maintaining consent records. This information will be handled in accordance with the Privacy Policy and Applicable Law. Optional advertising, profiling or non-essential analytics technologies will not be activated unless any consent required by Applicable Law has been obtained.

6. Account Registration

Certain Services require an Account. A User may be required to provide full name, email address, mobile number, authentication credentials, date of birth or confirmation of Adult status, CAT examination year, preparation information, Institute affiliation, billing information, and other information reasonably required to provide the Services.

The Company may implement reasonable age-assurance and verification measures. You must provide accurate information, use a valid contact method, create only Accounts you are authorised to create, avoid creating duplicate Accounts to obtain repeated Trials or promotional benefits, keep required information current, and promptly correct inaccurate eligibility or identity information. Unless expressly permitted, an individual may maintain only one personal Student Account.

7. Accuracy of Account Information

You are responsible for keeping Account information accurate, current and complete. The Company may rely on information supplied by you when personalising the Services, generating recommendations, confirming Adult eligibility, linking an Account to an Institute, sending notices, processing payments, generating reports, confirming authority, and resolving support requests.

A false date of birth, false Adult-status declaration, use of another person’s age or identity information, or circumvention of age-verification measures constitutes a material breach. The Company is not required to continue providing access where an eligibility representation is false, eligibility cannot reasonably be verified, or the Account is being used by an individual below eighteen years of age. The Company is not responsible to the extent an issue is directly caused by inaccurate, incomplete or outdated information supplied by the User, except where caused or contributed to by the Company’s breach or Applicable Law. Materially false, misleading or fraudulent information may result in correction, restriction, suspension or termination.

8. Account Security and Unauthorised Access

You are responsible for maintaining the confidentiality of your Account credentials. You must not share passwords or verification codes, permit unauthorised access, sell, rent or transfer an Account, use another person’s Account, circumvent authentication measures, or store credentials insecurely on public devices.

You must promptly notify the Company if you suspect unauthorised access, credential theft, Account compromise, or fraudulent activity. The Company may require a password reset, terminate suspicious sessions, require additional verification, or temporarily restrict payment functions. You remain responsible for activity conducted through your Account until suspected compromise is reported, except where the activity results from the Company’s failure to comply with mandatory security obligations.

9. Student Accounts

A CAT Student Account may be held and used only by the registered Adult Student. Students may use their Accounts to take Assessments, review performance analysis, create preparation goals, access learning support, receive recommendations, upload permitted study material, track progress, manage their Subscription, and participate in authorised Institute programmes.

Students must use their own identity, review recommendations critically, follow Assessment-integrity rules, and respect the rights of other Users. Students must not permit another person to take an Assessment, permit an individual below eighteen years of age to use the Account, create or maintain an Account for an individual below eighteen years of age, share ScoreVedaa CAT access with an individual below eighteen years of age, circumvent age-verification measures, submit answers through prohibited automation, manipulate timing or score data, use multiple Accounts to evade limits, share restricted ScoreVedaa Content, or misrepresent Institute affiliation.

10. Institute and Faculty Accounts

Institutes and Faculty Users may receive access to authorised features such as Adult Student onboarding, batch administration, Assessment assignment, performance reports, aggregate analytics, educational intervention recommendations, Faculty tools, and Subscription management.

An Institute may onboard or invite only Students who have completed eighteen years of age. The Institute represents and warrants that it has taken reasonable steps to ensure that every Student submitted for CAT onboarding satisfies the Adult-only requirement. The Institute must not represent that parental or guardian consent permits an individual below eighteen years of age to use ScoreVedaa CAT.

An Institute must authorise its Institute Administrators and Faculty Users, maintain accurate Authorised User records, remove access when authority ends, use Student information only for authorised educational purposes, obtain legally required permissions, protect access credentials, comply with its Institute Agreement, provide accurate age and eligibility information, remove access where it becomes aware that a Student is below eighteen, assist with reasonable eligibility verification, and refrain from using ScoreVedaa CAT for a minor batch or school programme.

Faculty Users must not access Students outside their authorised scope, publicly disclose individual Performance Data, use data to harass or unfairly penalise Students, export information without authority, or use ScoreVedaa data for unrelated marketing or commercial purposes. An Institute or Faculty User may not provide Training Consent on behalf of an Adult Student unless the individual has expressly authorised that action and Applicable Law permits it.

11. Institute-Linked Accounts and Institute Visibility

Merely attending or identifying an Institute during registration does not create an Institute-Linked Account. The Company will not automatically provide an Institute with a Student’s complete preparation data merely because the Student attends that Institute.

An Institute or authorised Institute member may view selected information only where the Adult Student expressly chooses to display or share it, the Adult Student accepts a clearly described Institute invitation, the Adult Student receives notice and accepts the relevant programme linkage, the Adult Student joins an authorised Institute programme, disclosure is authorised under an Institute Agreement and Privacy Policy, or disclosure is legally required. An Institute invitation does not override the Adult-only eligibility requirement.

Unless separately authorised, Institute personnel will not automatically receive private PRGNA conversations, personal uploads, privately submitted questions, direct support communications, passwords, payment credentials, or personal goals unrelated to the Institute programme. Institute personnel must not record, retain, copy or distribute Student information without lawful authority.

B. SCOREVEDAA CAT SERVICES

12. Description of ScoreVedaa CAT

ScoreVedaa CAT may provide historical CAT analysis, topic-priority insights, Assessment creation, exam simulation, performance analysis, AI-supported explanations, goal planning, Personalised Recommendations, adaptive learning, Student dashboards, Institute tools, batch analytics, and related educational features. Features may vary according to User role, Subscription, Institute, product version, device, Training Consent status, and technical availability.

13. CAT Preparation Services

ScoreVedaa CAT is designed for CAT preparation. ScoreVedaa CAT is not affiliated with, approved by or officially endorsed by any Indian Institute of Management, the CAT administering authority, any participating institution, or any examination body. Users must independently verify official eligibility, registration requirements, dates, fees, exam pattern, test-centre instructions, reservation requirements, admission criteria, and institutional rules.

14. Past Paper Analysis

ScoreVedaa CAT may analyse publicly available, licensed or otherwise lawfully obtained historical examination information to identify topic frequency, historical weightage, relative importance, trends, recurrence patterns, difficulty patterns, and sectional distribution. Past Paper Analysis is descriptive and probabilistic. A topic identified as historically important is not guaranteed to appear in a future CAT. Historical analysis does not imply access to confidential, leaked or unreleased examination material.

15. Test and Assessment Services

ScoreVedaa CAT may offer diagnostic tests, topic tests, chapter tests, sectional tests, full-length mock examinations, mixed practice, timed drills, foundation tests, stabilisation tests, maintenance tests, and challenge tests. Assessment availability may depend on Subscription limits, question availability, topic scope, evidence requirements, User progress, Institute settings, and Platform capacity. The Company may replace, correct, withdraw or update an Assessment where reasonably necessary.

16. Exam Creator and Generated Assessments

The Exam Creator may use parameters including section, topic, chapter, difficulty, question count, test intent, time limit, User classification, goal relevance, and historical importance. Generated Assessments may differ between Users. The Company does not guarantee that every Generated Assessment will exactly match the official CAT pattern, have perfectly calibrated difficulty, be free from duplication, or contain no editorial or technical error. Where a material error is verified, the Company may correct the question, replace the answer key, recalculate the score, or replace the Assessment.

17. Exam Simulator

The Exam Simulator may record start time, completion time, time spent per question, answers selected, questions visited, questions marked for review, skipped questions, session events, submission status, and device or browser information reasonably required for operation. Where a timer applies: time may continue during temporary disconnection, the Assessment may auto-submit at expiry, unsaved answers may not be recorded, and closing the session may interrupt the attempt. The Company may attempt to restore interrupted progress but does not guarantee recovery of every attempt.

18. Performance Analysis

ScoreVedaa CAT may analyse accuracy, attempt rate, raw score, time usage, difficulty-level performance, topic-level performance, question-selection behaviour, error patterns, performance variance, repeated avoidance, score stability, and test history. Analysis may use rule-based logic, statistical methods, artificial intelligence, and historical comparison. Outputs may change because of additional Assessments, corrected questions, updated answer keys, new evidence, or revised logic. Internal ScoreVedaa CAT metrics must not be treated as official CAT results.

19. Topic Classification

ScoreVedaa CAT may classify a topic as Strong, Inconsistent, Weak, Provisional, Unclassified, or another equivalent category. A classification is not permanent, is not an academic credential, is not a psychological assessment, and may change with new evidence. High accuracy on a small number of easy questions may be insufficient for a Strong classification. Where evidence is inadequate, the classification may remain Provisional or Unclassified.

20. Difficulty Coverage

Difficulty Coverage is an internal indicator of the difficulty depth at which a User has demonstrated reliable performance. Difficulty labels are internal product estimates and may differ from the judgment of a teacher, an Institute, a publisher, or an examination body. Difficulty Coverage does not guarantee equivalent performance in the official CAT.

21. Confidence and Readiness Metrics

ScoreVedaa CAT may display indicators described as Confidence, Readiness, Mastery, Coverage, preparation strength, or goal progress. These are internal educational indicators. They do not constitute emotional confidence, a mental-health assessment, an official CAT score, an official percentile, an admission probability, selection certainty, or professional advice. Students, Institutes and other Authorised Users must not use these indicators as the sole basis for punitive, disciplinary, admission, employment or exclusion decisions.

22. Goal Engine and Action Plans

Users may create goals based on target score, target percentile, target institution, exam year, available preparation time, current performance, and sectional requirements. Action plans may change where new Performance Data becomes available, a task is completed, time remaining changes, an Institute modifies an authorised programme, or topic dependencies change. Action plans are advisory and do not guarantee achievement of a target.

23. Personalised Recommendations

ScoreVedaa CAT may recommend actions such as Repair, Solidify, Stabilise, Maintain, Advance, Monitor, Deprioritise, Retest, Review a concept, or Complete a timed drill. Recommendations may not account for every personal circumstance. Skipping a recommendation may affect future planning but will not itself be treated as misconduct. An Institute should not penalise a Student solely for rejecting an automated recommendation unless the relevant activity was independently assigned through an authorised educational programme.

24. PRGNA Learning and Doubt Assistance

PRGNA may provide concept explanations, worked solutions, guided examples, question interpretation, doubt support, option-elimination guidance, and responses relating to uploaded material. PRGNA responses may contain errors, hallucinations, incorrect statements, incomplete reasoning, misinterpretation, unsupported assumptions, outdated information, ambiguity, or formatting errors. Users must verify important outputs where source material is incomplete or an output conflicts with a verified solution.

PRGNA must not be used during an active examination where assistance is prohibited. The Company may review and correct reported material errors but does not guarantee immediate correction. AI Outputs are educational aids and may contain errors. Nothing in this Section excludes liability for fraud, wilful misconduct, breach of mandatory consumer rights or another liability that cannot lawfully be excluded.

25. Dashboard, Reports and Performance Insights

ScoreVedaa CAT may present information through dashboards, cards, charts, reports, rankings, trends, notifications, and recommendations. Reports may simplify or aggregate underlying data. Differences may arise because of processing delays, updated logic, incomplete submissions, corrected questions, or data-quality corrections. A dashboard does not constitute an official academic record, CAT scorecard or transcript unless expressly stated otherwise.

26. Provisional Outputs and Insufficient Evidence

ScoreVedaa CAT may mark an output as provisional, unavailable or insufficient where too few questions have been attempted, evidence is limited to one difficulty level, the sample is unrepresentative, data is outdated, or results are highly inconsistent. A Provisional Output is not a final conclusion, should not be used for high-stakes decisions, and may require further Assessment. Absence of evidence must not be treated as proof of strength or weakness.

27. Changes to Services and Recommendations

The Company may modify, improve, replace, suspend or discontinue features, modules, metrics, questions, Assessment formats, recommendation logic, interfaces, reports, plans, and availability. Where a material change substantially reduces a core paid feature during an active Subscription Period, the Company will provide reasonable notice where practicable and any remedy required under Applicable Law.

C. AI, PERSONALISATION, MODEL DEVELOPMENT AND EXAMINATION DISCLAIMERS

28. Artificial Intelligence Services

ScoreVedaa CAT may use artificial intelligence and automated systems to generate questions, assemble Assessments, analyse performance, classify topics, identify patterns, suggest possible root causes, recommend next actions, produce explanations, support goal planning, personalise the Services, improve authorised internal AI systems, and process User Content. The Company is not required to disclose proprietary source code, algorithms, model weights, prompts, workflows, training methods, dataset composition, evaluation criteria, or technical parameters, except where disclosure is required by Applicable Law.

29. AI Usage, Personalisation, Data Processing and Model Improvement

The Privacy Policy and AI Usage Policy form part of these Terms. By using an AI Feature, the User agrees to use it lawfully, avoid prohibited submissions, review AI Outputs critically, verify material information, avoid extracting or interfering with underlying systems, and report materially harmful or incorrect Outputs.

This Section distinguishes between:

• Processing required to provide an immediate Service;
• Account-Level Personalisation;
• Irreversibly anonymised or aggregated model improvement;
• Optional internal Reusable Model development using identifiable information; and
• Processing by third-party AI providers for authorised Service delivery.

29.1 Processing Required to Provide AI Features

ScoreVedaa CAT may process and transmit relevant prompts, conversations, User uploads, Assessment responses, Performance Data, instructions, Account context, goal information, and related technical information to authorised Company systems and Service Providers for purposes including generating requested AI Outputs, operating PRGNA, maintaining conversational or feature context, analysing performance, generating Personalised Recommendations, selecting Assessments, adjusting question difficulty, producing reports, hosting, moderation, security, fraud and abuse prevention, technical support, troubleshooting, legal compliance, and enforcement. Processing undertaken to provide an immediate response or requested feature is distinct from using information to train a Reusable Model.

29.2 Account-Level Personalisation and General Training Restriction

ScoreVedaa CAT may use a User’s profile information, goals, Assessment history, Performance Data, topic classifications, Difficulty Coverage, PRGNA interactions, User preferences, recent activity, and feedback to personalise and adapt that User’s CAT preparation experience. Account-Level Personalisation may include creating or updating a User-specific preparation profile, maintaining permitted conversational context or memory, generating Account-associated representations or embeddings, selecting relevant topics and Assessments, adjusting question or explanation difficulty, ranking recommendations, recalculating action plans, identifying likely preparation gaps, adapting dashboards and notifications, and improving the relevance of AI Outputs for that User.

Account-Level Personalisation forms part of the requested ScoreVedaa CAT Service where reasonably necessary to provide the relevant feature. Except as expressly permitted under Sections 29.3, 29.4 and 29.8, Private User Content and identifiable Performance Data will not be used to train, fine-tune, test, evaluate, validate, calibrate, benchmark or improve a Reusable Model for use beyond the relevant User’s Account-Level Personalisation and requested Services. Account-Level Personalisation must not be represented or treated as authorisation for general Reusable Model development.

29.3 Irreversibly Anonymised and Aggregated Information

The Company may transform Personal Data into information that is irreversibly anonymised or aggregated so that it no longer identifies, relates to or can reasonably be linked to an individual. The Company may use such irreversibly anonymised or aggregated information for product development, service analytics, capacity planning, research, reliability measurement, error-rate measurement, safety analysis, evaluation and benchmarking, improving Assessment logic, improving recommendation systems, training, testing, evaluating, validating and improving internal ScoreVedaa or NeuraMach Reusable Models, and developing new educational features.

Removing a name, email address, mobile number or Account identifier does not by itself constitute irreversible anonymisation. The Company will apply reasonable technical and organisational measures intended to prevent re-identification and will not intentionally attempt to re-identify information that has been irreversibly anonymised. Where information has been irreversibly anonymised, it may no longer be technically possible to associate it with an individual User or remove that individual’s contribution from an aggregate dataset, a completed evaluation, a statistical result, or a completed model. The Company may offer a User preference relating to use of irreversibly anonymised or aggregated information. Such a preference is distinct from Training Consent for identifiable information.

29.4 Optional Internal Reusable Model Development Using Identifiable Information

The Company may invite the User, during Account registration or subsequently through the Platform, to separately consent to optional internal Reusable Model development. Where the User separately and affirmatively provides Training Consent, the Company may use the categories of Private User Content and identifiable Performance Data specified in the applicable Model Improvement Notice to train, fine-tune, test, evaluate, validate, calibrate, benchmark and improve Company-controlled ScoreVedaa or NeuraMach Reusable Models and related AI systems. Internal model-development purposes may include improving CAT question generation, explanation quality, topic classification, difficulty estimation, error detection, recommendation quality, personalisation systems, retrieval systems, safety systems, Assessment assembly, performance analysis, and other CAT educational capabilities described in the Model Improvement Notice.

The Model Improvement Notice must identify, as applicable: the categories of information proposed to be used; whether prompts, conversations, uploads, Assessment responses or Performance Data are included; the model-development purposes; whether historical information is proposed to be included; whether authorised human review may occur; whether approved Data Processors may assist the Company; the retention approach; how Training Consent may be withdrawn; and any material consequence of refusing or withdrawing Training Consent.

Training Consent must be separate from general acceptance of these Terms, be separate from acknowledgement of the Privacy Policy, require the User to select an initially unticked checkbox, activate an initially disabled control or complete another clear affirmative action, link to or display the applicable Model Improvement Notice, not be inferred from silence, inactivity, continued use or failure to opt out, not be represented by a pre-enabled checkbox or setting, not be a condition of access to the core ScoreVedaa CAT Services, be required only for a separately identified optional research, beta or model-development programme that inherently depends on the proposed processing, and be recorded for compliance and audit purposes.

Refusal to provide Training Consent will not prevent ordinary Assessment access, performance analysis, Account-Level Personalisation, AI inference, Subscription use, or core CAT preparation Services. Where the User validly selects the optional model-improvement checkbox during signup, the corresponding setting may be displayed in the ON position after Account creation. Where the User does not select the optional model-improvement checkbox, the corresponding setting must remain OFF.

29.5 Withdrawal and In-App Control

The User may review and withdraw Training Consent through Settings → Privacy & AI → AI Model Improvement. The applicable setting will be labelled substantially as: “Use my identifiable data to improve ScoreVedaa’s AI models.” The setting must reflect the User’s actual Training Consent status, display ON only after valid affirmative Training Consent has been provided, display OFF where Training Consent has not been provided or has been withdrawn, provide access to the applicable Model Improvement Notice, permit withdrawal without unnecessary steps, and clearly explain any material consequence of withdrawal.

Training Consent may also be withdrawn through web Account settings, mobile-application settings, the consent-management interface, a request to privacy@neuramach.ai, or another method communicated by the Company. Withdrawal will apply prospectively. Within a reasonable period after verified withdrawal, the Company will stop selecting new identifiable information from that User for optional Reusable Model development, update the User’s consent and dataset-eligibility status, remove or suppress the User’s identifiable information from active training or evaluation datasets where reasonably practicable and legally required, instruct relevant Data Processors to cease the withdrawn optional processing, and retain only information required for legal, security, fraud, audit or dispute purposes.

Withdrawal does not affect processing lawfully completed before withdrawal. To the extent information was previously irreversibly anonymised, included in a completed aggregate dataset, incorporated into completed statistical results, or incorporated into model weights or parameters in a manner that cannot reasonably identify or be linked back to the User, individual removal may not be technically possible. This limitation must be disclosed in the Model Improvement Notice before Training Consent is obtained. Withdrawal of Training Consent will not automatically disable ordinary Service processing or Account-Level Personalisation reasonably necessary to provide the Services.

29.6 Limited Quality Assurance, Safety and Incident Review

Regardless of whether Training Consent has been provided, the Company may undertake limited, purpose-specific review and processing of a particular User interaction, AI Output, Assessment response, Performance Data record, technical record, or related context where reasonably necessary to reproduce or investigate a reported error, respond to a support request, investigate a security incident, detect fraud, abuse or prohibited conduct, verify whether a feature operated as represented, investigate an incorrect question, answer key, classification or recommendation, address a legal complaint or regulatory requirement, test a specific correction before deployment, or protect the integrity, safety or reliability of the Services.

Such processing may be used to correct software defects, correct questions or answer keys, correct retrieval sources, correct rules or calculations, adjust prompts or operational workflows, improve rule-based, non-machine-learning safety filters, resolve the particular incident, or produce anonymised operational metrics. This Section does not independently authorise generalised Reusable Model training using identifiable Private User Content or Performance Data.

29.7 Third-Party AI Providers

The Company may engage authorised third-party providers, including providers of large language models, AI inference, cloud hosting, model hosting, retrieval infrastructure, moderation, security, analytics, logging, customer support, and related technical infrastructure. Such providers may process relevant prompts, User Content, Performance Data and technical context only as reasonably necessary to provide the authorised Service or purpose.

The Company will use only Paid, Enterprise, Business, API, or other contractually controlled configurations under which binding written terms, applicable data-processing terms or enforceable service configurations prohibit the provider from using Private User Content or identifiable Performance Data for the provider’s own general-purpose Reusable Model training, independent product improvement, independent model fine-tuning, generalised provider benchmarking, or another purpose unrelated to providing or securing the authorised Services for the Company.

The restrictions in this Section do not prevent provider-side model training or independent product improvement that has been separately disclosed and affirmatively consented to in full compliance with Section 29.8. Until those requirements have been satisfied, the Company will use only provider configurations that prohibit such provider-side use.

The Company must not route live Private User Content or identifiable Performance Data through free consumer AI accounts, unpaid developer configurations permitting provider training, personal chatbot accounts, public playgrounds, unapproved experimental endpoints, or provider configurations whose data-use terms have not been reviewed.

Before routing live Private User Content or identifiable Performance Data through a provider, the Company will take reasonable steps to verify that the applicable contractual terms, data-processing terms, retention settings, and service configurations satisfy this Section. Where the Company becomes aware that the required protections no longer apply, it will stop routing new Private User Content and identifiable Performance Data through the affected configuration within a reasonable period and will restore a compliant configuration, move the relevant processing to another compliant provider, or suspend the affected feature where reasonably necessary.

A provider may retain or process limited information for security, abuse detection, moderation, troubleshooting, legal compliance, reliability, or service operation, where such processing is permitted under the applicable contract, is reasonably necessary and complies with Applicable Law. The Company may change authorised providers after reasonable assessment, provided the replacement arrangement remains materially consistent with this Section. The Company does not guarantee that a particular provider will remain available throughout a Subscription Period.

29.8 No Provider-Side Training Under Signup Consent

Where the Company proposes to introduce such provider-side use in the future, it must first provide a Provider Training Notice identifying, as applicable, the provider or relevant provider category, the data categories, the provider’s purpose, whether the provider acts independently, applicable retention, potential human review, how Consent may be withdrawn, and other material information required by Applicable Law. Separate affirmative Consent must be obtained before enabling any provider-side model training or independent product improvement using Private User Content or identifiable Performance Data. Refusal to provide provider-side training Consent will not prevent access to ordinary ScoreVedaa CAT Services where a no-provider-training configuration is reasonably available. The Training Consent described in Sections 3.1 and 29.4 authorises only model development controlled by NEURAMACH AI STUDIO PRIVATE LIMITED for ScoreVedaa or NeuraMach systems. It does not authorise a third-party provider to use Private User Content or identifiable Performance Data for the provider’s own model training, independent model fine-tuning, independent benchmarking, general product development, or improvement of services not supplied exclusively for the Company. General acceptance of these Terms or the internal ScoreVedaa model-improvement checkbox will not authorise provider-side model training.

29.9 Human Review

Where reasonably necessary and disclosed, authorised Company personnel or contractors may review limited User information for support, quality assurance, safety, fraud prevention, incident investigation, legal compliance, or optional internal model development covered by valid Training Consent. Human reviewers will be subject to appropriate access restrictions, confidentiality obligations, data-minimisation requirements, security measures, and retention controls.

29.10 Cross-Product Model Development

Private User Content or identifiable Performance Data collected under these CAT Terms will not be used for identifiable cross-product Reusable Model development unless the applicable Model Improvement Notice clearly identifies the proposed cross-product scope, the relevant data categories and purposes are disclosed, the User provides separate affirmative Training Consent covering that cross-product scope, and applicable product-separation and legal safeguards are maintained. Irreversibly anonymised or aggregated information may be used across Company products for internal research, analytics and model development where the information cannot reasonably identify or be linked to an individual, the use is lawful, appropriate access and security safeguards apply, and the use is not inconsistent with a specific representation made to the User.

29.11 Safeguards and Governance

The Company will apply safeguards appropriate to the processing, which may include data minimisation, role-based access, dataset approval controls, separation of Service and training datasets, Training Consent-status tagging, withdrawal and suppression controls, provider configuration controls, logging, audit trails, retention limits, security testing, de-identification, anonymisation, dataset documentation, and internal review. The Company will not knowingly include information from a User who has not provided the required Training Consent in an identifiable optional internal Reusable Model training dataset.

29.12 Ownership and Compensation

Training Consent or the use of irreversibly anonymised information does not transfer ownership of User Content to the Company. Unless Applicable Law requires otherwise or the parties expressly agree in writing, the User will not acquire ownership of a resulting model, model weight, algorithm, workflow, improvement, evaluation result or derived Company technology; the Company will not owe the User a royalty, licence fee or other compensation merely because information was lawfully used under this Section; and the Company may own or license the resulting models, systems, improvements and related intellectual property, subject to the User’s continuing ownership rights in the User Content itself.

30. No Guarantee of AI Accuracy

AI Outputs may be inaccurate, incomplete, misleading, inconsistent, biased, unsuitable, or inappropriate. AI systems may misread a question, misclassify difficulty, use an incorrect method, produce an invalid answer, miss relevant context, overgeneralise from limited evidence, generate false information or hallucinations, or reflect errors contained in User Content. To the maximum extent permitted by law, the Company does not warrant that AI Outputs will always be correct, complete, original, unbiased, or suitable for a particular purpose. Users must exercise reasonable judgment and verify material AI Outputs before relying on them. Nothing in this Section excuses fraud, wilful misconduct or breach of a mandatory legal duty by the Company.

31. No Guarantee of Score or Percentile

ScoreVedaa CAT does not guarantee a minimum score, a particular raw score, a particular scaled score, a percentile, sectional cut-offs, improvement by a stated amount, improvement within a specified period, or replication of practice performance in the official CAT. Performance depends on factors including prior knowledge, study consistency, examination difficulty, health, stress, strategy, time management, and exam-day performance. Promotional statements must not be interpreted as guaranteed outcomes unless expressly stated in a separate written guarantee approved by the Company.

32. No Guarantee of Admission or Selection

ScoreVedaa CAT does not guarantee an IIM interview call, admission, shortlisting, scholarship, employment, conversion of an offer, academic selection, or satisfaction of category-based requirements. Admission decisions may depend on CAT performance, academic records, work experience, interviews, institution-specific criteria, and other factors beyond the Company’s control. The Company is not an admission authority and does not act as an agent of any IIM or other institution.

33. Historical CAT Data Disclaimer

Historical CAT information is descriptive and not conclusive. Past frequency, weightage, question distribution, difficulty and sectional structure may not repeat in future examinations. Users should prepare broadly, review the current syllabus, follow official notifications, and avoid treating past trends as certainty. The Company does not claim access to confidential future CAT Content.

34. Generated Question and Assessment Disclaimer

Generated questions and Assessments may differ from official CAT material in wording, structure, difficulty, time demand, ambiguity, topic classification, and scoring treatment. Generated Content may contain editorial errors, answer-key errors, or technical issues. The Company may correct, replace, withdraw or re-score affected Content. Where a correction materially affects a paid Service, the Company will provide any remedy required by Applicable Law.

35. Educational Information Only

ScoreVedaa CAT provides educational and CAT-preparation support. It does not provide legal advice, financial advice, medical advice, psychological counselling, official admission advice, guaranteed career advice, or official examination administration. Users must independently verify high-stakes information through official sources. Use of ScoreVedaa CAT does not create a legal, medical, financial, psychological or official admission-advisory relationship.

36. No Replacement for Teachers or Coaching Institutes

ScoreVedaa CAT is designed to complement classroom teaching, coaching, mentoring, faculty guidance, self-study, and practice material. It does not automatically replace teachers, Institutes, personal mentorship or qualified professional guidance. Institutes remain responsible for their teaching, curriculum, faculty advice, representations, Student discipline, and independent services. No Institute may represent that ScoreVedaa CAT guarantees CAT results or admission.

37. User Responsibility for Preparation Decisions

Users remain responsible for decisions concerning topic selection, study-time allocation, assessment frequency, study methods, reliance on explanations, health and rest, additional coaching, and examination strategy. ScoreVedaa CAT recommendations and AI Outputs are advisory educational tools and may not account for every personal circumstance. To the maximum extent permitted by Applicable Law, the Company is not responsible for examination, admission or preparation outcomes resulting from factors outside its reasonable control. Nothing in this Section excludes responsibility for the Company’s fraud, wilful misconduct, material misrepresentation, breach of mandatory consumer rights, or mandatory data-protection obligations.

38. Official CAT Information and Notifications

Users must rely on official CAT and institutional sources for registration, eligibility, dates, fees, admit cards, exam pattern, test-centre rules, reservation, cut-offs, admission procedures, and interview requirements. The Company is not responsible for a User’s failure to register, pay an official fee, download an admit card, attend the examination, meet eligibility requirements, or follow official instructions, except to the extent the loss was directly caused by the Company’s fraudulent statement, wilful misconduct or material misrepresentation.

39. Errors, Feedback and Reassessment

Users may report incorrect questions, incorrect answer keys, technical problems, misclassification, inappropriate AI Outputs, inaccurate recommendations, copyright concerns, privacy concerns, or security concerns. The Company may investigate, request additional information, correct an issue, re-score an Assessment, reclassify a topic, remove Content, permit a retake, or decline the request where evidence is insufficient. Fraudulent, abusive, repetitive or automated reports may be restricted.

D. USER CONDUCT, ASSESSMENTS AND ACCEPTABLE USE

40. Permitted Use of the Platform

The Company grants each Authorised User a limited right to use the Platform for personal CAT preparation, authorised educational instruction, Institute administration, performance review, and other expressly permitted purposes. Use must be lawful, educational, non-fraudulent, within plan limits, consistent with the User’s role, and consistent with these Terms. Permission to access the Platform does not transfer ownership. Commercial use requires a written Institute Agreement or other written authorisation.

41. Assessment Rules and Attempt Integrity

Users must complete Assessments honestly. Unless expressly permitted, Users must not receive answers from another person, use unauthorised solution material, use an external AI tool during an Assessment, use scripts or automation, manipulate timing, use duplicate Accounts for additional attempts, share live Assessment questions, or have another person complete the Assessment. Where manipulation is reasonably suspected, the Company may flag the attempt, request verification, withhold analysis, invalidate the attempt, permit a supervised retake, or restrict the Account.

42. Scores, Timing and Recorded Activity

Scores and timing are calculated using Platform records. Relevant records may include submitted answers, saved responses, timer events, session logs, submission timestamps, browser events, device information, Assessment settings, and answer-key versions. A score may be affected by late submission, unsaved answers, connection loss, updated answer keys, corrected questions, or plan configuration. The Company may adjust a score to correct a verified error.

43. Technical Interruptions and Test Completion

ScoreVedaa CAT does not guarantee uninterrupted Assessment access. Interruptions may result from internet failure, device failure, browser incompatibility, power failure, maintenance, server failure, Third-Party Services, security incidents, or User actions. Where credible technical evidence shows that a material failure attributable to ScoreVedaa CAT affected an Assessment, the Company may restore the attempt, permit a retake, extend access, re-score, mark the attempt incomplete, or provide another proportionate remedy.

44. Account Sharing and Impersonation

Accounts are personal or role-specific. Users must not share login credentials, sell or rent access, transfer an Account without approval, use another User’s Account, take an Assessment for another person, permit an individual below eighteen years of age to use the Account, misrepresent Institute affiliation, create false profiles, or use another person’s payment entitlement. Suspected sharing may result in verification, session termination, attempt invalidation, temporary restriction, or Account termination.

45. Academic Integrity

ScoreVedaa CAT must not be used to cheat during a live examination, obtain leaked examination material, share confidential examination Content, circumvent invigilation, impersonate another learner, falsify academic ability, submit AI-generated work where prohibited, or facilitate examination misconduct. Users must not upload Content they know or reasonably suspect to be confidential, stolen, leaked, embargoed, or unlawfully obtained.

46. Prohibited Conduct

Users and Visitors must not violate Applicable Law, harass, threaten or abuse another person, upload unlawful material, introduce malicious code, attack or overload the Platform, circumvent access controls, circumvent age-verification measures, manipulate or falsify consent records, abuse Trials or promotions, commit payment fraud, manipulate analytics, access restricted systems, interfere with other Users, collect Personal Data without authority, use the Platform for unauthorised commercial purposes, falsely imply association with the Company, create a competing question bank through extraction, attempt to discover source code except where law expressly permits, remove proprietary notices, or facilitate another person’s breach.

47. Automated Access, Scraping and Extraction

Without written permission, Users and Visitors must not use bots, crawlers, scrapers, automated downloaders, browser automation, data-mining tools, reverse-engineering tools, automated screenshot tools, or bulk extraction methods. Users and Visitors must not systematically extract questions, answers, explanations, reports, Student information, topic intelligence, analytics, interface data, public-site data intended for human viewing, Generated Assessments, or training, evaluation or model-related information. Authorised APIs may be used only under their applicable terms. These restrictions apply to public and authenticated portions of the Platform to the extent permitted by Applicable Law. The Company may use rate limits, robots directives, access controls, bot detection, traffic analysis, technical protection measures, and legal enforcement to prevent or respond to unauthorised automated access. Nothing in this Section limits rights or remedies available under intellectual-property, cybersecurity, computer-misuse, database, confidentiality, unfair-competition or other Applicable Law.

48. Monitoring and Enforcement

The Company may monitor Platform activity for security, fraud prevention, Adult-eligibility enforcement, Assessment integrity, consent-record integrity, abuse prevention, legal compliance, product operation, and enforcement. Monitoring may include automated review of login patterns, device activity, usage frequency, Assessment behaviour, uploads, error logs, consent events, and security events. Personal Data will be handled in accordance with the Privacy Policy and Applicable Law. Enforcement measures may include warning, feature restriction, Content removal, attempt invalidation, temporary suspension, permanent termination, legal proceedings, and reporting to authorities where legally required.

49. Suspension and Restriction Grounds

The Company may suspend or restrict access where these Terms are materially breached, Adult-eligibility information is false, inaccurate or unverifiable, the Account is used by an individual below eighteen, age-verification measures are circumvented, consent records are manipulated, a payment is overdue or reversed, fraud is suspected, Account security is compromised, misuse threatens the Platform, an Institute lawfully withdraws sponsored access, or use creates a material operational risk.

The Company may also execute a temporary suspension or profile restriction where required by law, a court or competent authority, reasonably necessary to investigate misconduct, required to preserve evidence, or necessary to comply with an urgent security or data-protection obligation. Except where immediate action is reasonably necessary for security, fraud prevention, legal compliance, Adult-eligibility enforcement or protection of the Platform, the Company may provide notice of the material reason and a reasonable opportunity to respond or appeal. Suspension does not automatically create a refund entitlement. Where the Company incorrectly suspends a paid User for reasons solely attributable to the Company, it may restore access, extend the Subscription Period or provide another remedy required by Applicable Law.

E. USER CONTENT AND INTELLECTUAL PROPERTY

50. User Submissions and Uploads

Users may be permitted to submit questions, screenshots, PDFs, notes, images, messages, doubts, answers, prompts, feedback, and study material. User Content must relate to an authorised use, comply with law, respect intellectual-property rights, avoid unnecessary Personal Data, and comply with technical restrictions. Uploading User Content does not mean that the Company endorses it, verifies it, accepts ownership, guarantees permanent storage, or agrees to publish it.

51. Responsibility for Uploaded Content

You represent and warrant that you own the User Content or possess sufficient permission, its submission does not violate law, contract or third-party rights, it does not contain prohibited material, any Personal Data has been lawfully collected and shared, and you have not knowingly submitted leaked examination material. Users must not upload copyrighted coaching material without authority, paid question-bank Content obtained unlawfully, confidential Institute documents without authority, Personal Data of another person without lawful basis, offensive or unlawful material, malware, or deceptive Content. Training Consent relating to User Content does not cure or excuse an unlawful upload.

52. Licence to Process User Content

Users retain ownership rights they lawfully hold in User Content. Each User grants the Company a limited, worldwide, non-exclusive and royalty-free licence to host, store, copy, process, analyse, display to authorised recipients, convert, transmit, secure, back up, generate requested outputs, conduct Account-Level Personalisation, create irreversibly anonymised or aggregated information, conduct limited quality assurance under Section 29.6, and where applicable Training Consent has been provided, use specified information for authorised internal Reusable Model development, only as reasonably necessary for purposes permitted under these Terms, the Privacy Policy, the AI Usage Policy, the applicable Model Improvement Notice, the User’s recorded Training Consent, and Applicable Law.

Nothing in this licence authorises optional identifiable-data internal Reusable Model development beyond the data categories, purposes, product scope, historical-data position, time period, and other limitations stated in the applicable Model Improvement Notice and Training Consent. Nothing in this licence authorises third-party provider-side training unless the processing has been separately disclosed through a Provider Training Notice, covered by valid separate affirmative Consent and undertaken in accordance with Section 29.8 and Applicable Law. Where Training Consent is withdrawn, the relevant optional licence will cease prospectively in accordance with Section 29.5.

The licence for ordinary Service processing ends when User Content is deleted from active systems, except where continued retention is required or permitted for legal compliance, security, fraud prevention, dispute resolution, enforcement, backup cycles, protection of legal rights, limited quality assurance, consent and audit records, or irreversible anonymisation. The licence applicable to irreversibly anonymised information, completed aggregate results and lawfully completed model development will continue to the extent that the information can no longer reasonably be linked to the User or removed from a completed model.

53. Content Moderation, Removal and Intellectual-Property Complaints

The Company may review, restrict, quarantine or remove User Content where it violates these Terms, infringes third-party rights, is unlawful, creates a security risk, contains prohibited Personal Data, is abusive or irrelevant, is subject to a valid complaint, or could materially harm a User or the Platform. The Company is not required to pre-screen every submission.

An intellectual-property or copyright complaint must be sent to legal@neuramach.ai and include complainant details, identification of the protected work, identification of the allegedly infringing material, proof of ownership or authority, and a good-faith declaration that the supplied information is accurate. The Company may request further information, temporarily disable access to disputed Content, restore Content where a complaint is unsupported, and act against knowingly false complaints. Where appropriate and legally permissible, the Company may notify the affected uploader and permit a response or counter-notice before permanent removal, except where immediate deletion is necessary. Removed Content may be retained for legal compliance, investigation, evidence, security or dispute resolution.

54. ScoreVedaa Intellectual Property

The Company and its licensors own all rights in software, source code, Platform architecture, interfaces, designs, databases, original questions, test structures, reports, explanations, analytics, algorithms, models, model weights, training and evaluation systems, workflows, documentation, logos, branding, and marketing material. These rights are protected under Applicable Law. Except for the limited licence granted in Section 55, no right is transferred to a User. The Company may use non-confidential feedback voluntarily provided by a User to improve products and Services without payment or attribution, provided Personal Data is processed in accordance with the Privacy Policy and Section 29. Nothing in these Terms transfers ownership of User Content to the Company. Lawful use of information under Section 29 does not grant the User ownership of a Reusable Model, model weights, algorithms, prompt systems, evaluations, workflows, derived Company technology, or improvements resulting from authorised processing.

55. Limited User Licence

The Company grants each Authorised User a limited, non-exclusive, non-transferable and non-sublicensable licence to use the Services during the authorised period. The licence is revocable only in accordance with these Terms, the applicable Subscription entitlement and Applicable Law. For Students, the licence is personal and educational. For Institutes and Faculty Users, the licence is role-based, limited to authorised batches and Users, subject to the Institute Agreement, and limited to internal educational administration. Users do not acquire ownership of questions, reports, explanations, Assessments, analytics, software, Platform data, AI Outputs, Reusable Models, or model improvements.

56. Restrictions on Copying and Redistribution

Without written permission, Users and Visitors must not copy a substantial part of ScoreVedaa Content, reproduce Assessments, publish answer keys, redistribute questions, resell reports, upload ScoreVedaa Content to another platform, record paid interfaces or sessions, create derivative commercial question banks, remove copyright notices, share downloadable files with unauthorised persons, or use Content to train or benchmark a competing commercial system. Limited screenshots may be used for personal study, support requests, or reporting an error, provided they do not involve systematic copying, commercial distribution or infringement.

57. Trademarks, Confidentiality and Third-Party Rights

“ScoreVedaa”, “ScoreVedaa CAT”, “NeuraMach.ai”, associated logos, product names and visual identities are owned by or licensed to the Company. Users and Visitors must not use these marks without permission, suggest false endorsement, register confusingly similar names, use branding in misleading advertising, or alter proprietary notices. CAT, IIM names and other third-party names, marks and logos belong to their respective owners. Reference to a third party does not imply affiliation, sponsorship, approval or endorsement.

Institutes and Faculty Users must keep confidential non-public Student information, ScoreVedaa documentation, commercial terms, Platform credentials, technical information, Institute reports, unreleased features, model-development information, and other Confidential Information.

F. COMMERCIAL, OPERATIONAL AND LEGAL TERMS

58. Free and Paid Services

The Company may offer free Services, Trials, paid Subscriptions, promotional access, referral benefits, Institute-sponsored access, Beta features, and optional research or model-improvement programmes. Free or Trial access may be limited by time, Assessment count, AI usage, reports, storage, uploads, support, or feature availability. Paid Users receive features described in the applicable checkout page or order form. A Trial will not convert to a paid Subscription unless automatic conversion is clearly disclosed. Participation in an optional model-improvement programme does not itself create a paid Subscription or compensation entitlement unless expressly stated.

59. Subscription, Pricing, Automatic Renewal, Payments and Taxes

59.1 Pricing

The applicable price, taxes, billing frequency and Subscription Period will be displayed at checkout before payment authorisation.

59.2 Automatic Renewal and Recurring Payments

Where a paid plan is expressly identified at checkout as automatically renewing, the Subscription will renew at the beginning of each successive billing period until cancelled. Free, promotional, Institute-sponsored, Trial or fixed-term access will renew or convert only where expressly disclosed. By completing the initial purchase, the User authorises the Company and its authorised payment provider to charge the disclosed Subscription fee using the approved payment mandate. Recurring payments will be processed through authorised providers in accordance with applicable payment requirements. Users remain responsible for maintaining a valid payment method, keeping payment details current, maintaining sufficient funds or credit, and completing required authentication. The Company is not responsible for interruption caused solely by the User’s failure to maintain a valid payment method or complete authentication.

59.3 Cancellation of Renewal

A User may cancel automatic renewal through Account or Subscription settings, the applicable payment-provider mandate facility, or a written request to support@neuramach.ai. A sufficiently complete written cancellation request received before the next scheduled charge will be treated as timely submitted even where reasonable verification is completed afterward. Cancellation stops future renewal charges, allows access to continue until the end of the paid period, and does not ordinarily create a refund for the current period.

59.4 Payments and Chargebacks

Payments may be processed through authorised Third-Party Services. Where a payment fails, access may not activate; where a payment is reversed or charged back, access may be suspended; or where a payment is fraudulent, the Account may be terminated. Users must not initiate an improper chargeback for a validly supplied Service without first attempting reasonable resolution.

60. Non-Refundable Payments, Cancellation and Promotional Offers

Except where required by Applicable Law or expressly stated, Subscription fees are final and non-refundable. The Company does not ordinarily provide refunds for change of mind, partial use or non-use, dissatisfaction with an Assessment result, failure to achieve a score, percentile or admission outcome, failure to cancel before renewal, change in personal circumstances, temporary interruptions below the downtime threshold, or failure of the User’s device, browser or internet connection. No refund is available solely because an individual AI Output is disputed, a classification or recommendation is inaccurate, a User refuses optional Training Consent, or a User withdraws optional Training Consent, provided this does not limit a remedy required for a material deficiency in the paid Service.

Following reasonable verification, the Company will provide an applicable refund, reversal, billing correction, Subscription extension or other appropriate remedy where required, including where the same transaction was charged more than once, payment was collected but access was not activated because of Company failure, an unauthorised charge is verified, a charge was processed after a valid cancellation became effective, a different price was charged, Core Paid Services remained materially unavailable beyond Section 61, a material paid feature was not supplied as represented, a misleading representation or material Service failure is established, the Company voluntarily approves a remedy, or Applicable Law requires one. Approved monetary refunds will ordinarily be returned through the original payment method. Institute-sponsored access may end when the Institute arrangement ends. A separately purchased personal Subscription will not be cancelled merely because Institute-sponsored access ends.

61. Third-Party Services, Availability, Maintenance and Downtime

The Platform may depend on Third-Party Services including hosting, AI providers, payment gateways, communication services, authentication systems, and model infrastructure. The Company will select and manage vendors with reasonable care but does not control systems outside its reasonable control. The Platform may be unavailable because of planned maintenance, emergency maintenance, vendor outages, internet failures, security incidents, or force-majeure events.

Two-Day Material Unavailability Threshold: “Core Paid Services” means the principal paid dashboard, Assessment and performance-analysis functions included in the User’s active plan. A Service is materially unavailable where the User cannot access substantially all Core Paid Services because of a verified outage affecting the Company-controlled Platform or a material Third-Party Service used to provide Core Paid Services. Reasonable planned maintenance notified in advance and conducted within the announced window is excluded. Where Core Paid Services remain materially unavailable for more than two consecutive calendar days, the Company will provide an appropriate remedy, which may include extending the Subscription Period, providing equivalent account credit, or providing another remedy required by Applicable Law. The ordinary remedy will be an extension or account credit rather than a cash refund unless the Services cannot reasonably be restored or Applicable Law requires otherwise.

62. Warranties, Liability, Indemnification, Suspension and Termination

62.1 Mandatory Rights

Nothing in these Terms excludes, restricts or modifies a right, guarantee, remedy or protection that cannot lawfully be excluded. Every disclaimer and limitation is subject to mandatory consumer rights, data-protection rights, fraud rules, and Applicable Law.

62.2 Disclaimer of Warranties

To the maximum extent permitted by law, the Services are provided on an “as is” and “as available” basis. The Company does not warrant that the Platform will always be uninterrupted, every question or answer will be correct, every recommendation will suit every User, every model improvement will produce a measurable benefit, or the Services will produce a particular result.

62.3 Excluded Losses

To the maximum extent permitted by law, the Company will not be liable for indirect, incidental, special, punitive or consequential losses, including losses arising from examination outcomes, admission decisions, reliance on AI Outputs, lost preparation opportunities, lost profits, Third-Party Services, or withdrawal or refusal of optional Training Consent. Nothing in this Section excludes liability otherwise established for direct loss caused by the Company’s breach of these Terms, failure to comply with a mandatory legal obligation, or failure to exercise legally required care in selecting or managing a provider. Any direct-loss liability remains subject to Sections 62.4 and 62.6.

62.4 Liability Cap for Individual Users

Subject to Section 62.6 and liability that cannot lawfully be limited, the Company’s total aggregate liability arising out of or relating to the Services will not exceed fees paid by the User during the three months preceding the event giving rise to the claim. Aggregate contractual liability relating solely to free Services will not exceed INR 1,000.

62.5 Liability for Institutes

Liability between the Company and an Institute will be governed by the Institute Agreement. Where no signed Institute Agreement exists, the Company’s aggregate liability to the Institute will not exceed fees paid by that Institute for affected Services during the twelve months preceding the event.

62.6 Liability Carve-Outs

Nothing limits or excludes liability to the extent it cannot lawfully be limited, including liability arising from fraud, fraudulent misrepresentation, wilful misconduct, death or personal injury caused by legally actionable negligence, gross negligence where such liability cannot lawfully be excluded, violation of mandatory data-protection obligations, mandatory consumer remedies, or another liability that cannot legally be restricted. For individual Users, liability for a material breach of confidentiality or Company infringement of third-party intellectual-property rights will be capped at the higher of INR 10,000 or two times Subscription fees paid during the preceding twelve months, except where such liability cannot lawfully be limited. Institute liability remains governed by Section 62.5 and the Institute Agreement.

62.7 Individual User Responsibility and Indemnity

To the extent permitted by Applicable Law, an individual User will be responsible for direct third-party claims caused by the User’s fraud, wilful unlawful conduct, knowing infringement, malicious upload, deliberate security interference, knowing submission of leaked examination material, deliberate examination fraud, or submission of another person’s information into an optional training programme without lawful authority. A User will not be required to indemnify the Company for loss caused by the Company’s negligence, breach, unlawful processing, wilful misconduct or misleading representation.

62.8 Institute Indemnity

An Institute will indemnify the Company against direct third-party claims arising from unlawful onboarding, absence of required authority, onboarding or enabling access by an individual below eighteen, inaccurate age or eligibility information, circumvention of age-assurance measures, use for a minor batch or school programme, failure to remove under-age access, misuse of Student data, unauthorised uploads, infringing Institute Content, unauthorised submission of Student data for model development, invalid consent records supplied by the Institute, acts of Institute Administrators or Faculty Users, or misleading Institute representations.

62.9 Indemnity Procedure

A party seeking indemnification must provide prompt written notice, describe the claim, provide reasonable cooperation, mitigate loss, and permit the indemnifying party to control the defence where appropriate. No settlement may admit liability on behalf of the indemnified party, impose non-monetary obligations, restrict operations, or materially harm reputation without prior written consent.

62.10 Termination by the User

A User may cancel automatic renewal, withdraw optional Training Consent, and request Account closure. Withdrawal of Training Consent does not itself close the Account or cancel a Subscription. Account closure does not create an automatic refund, does not erase obligations already incurred, does not reverse completed lawful model development, and is governed by the Privacy Policy concerning retention.

62.11 Termination by the Company

The Company may terminate access for material breach, false Adult-eligibility information, under-age Account use, circumvention of age verification, manipulation of consent records, repeated misuse, fraud, non-payment, serious security risk, unlawful activity, unauthorised commercial use, repeated infringement, or legal requirement. Except in urgent cases, the Company may provide reasonable notice and an opportunity to cure a remediable breach.

62.12 Consequences and Survival

Upon termination, access rights end, future automatic renewals will be stopped, unpaid obligations remain due, Institute assignments may end, and User Content may be retained or deleted under applicable policies. The following will survive termination or Account closure:

• Section 29, including provisions concerning completed lawful processing, anonymised information, consent withdrawal, provider restrictions, intellectual-property ownership and model-development safeguards;
• Confidentiality obligations under Section 57;
• Intellectual-property ownership under Sections 54 and 57;
• Restrictions under Sections 47 and 56;
• Accrued payment obligations under Section 59;
• Liability limitations under Sections 62.3-62.6;
• Indemnification obligations under Sections 62.7-62.9;
• Sections 63-65;
• Lawful retention, audit and enforcement rights; and
• Any other provision intended by its nature to survive.

G. GOVERNING LAW, DISPUTE RESOLUTION AND GRIEVANCE FRAMEWORKS

63. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Subject to mandatory consumer rights, competent Consumer Commissions, data-protection remedies, and the arbitration provision below, courts of competent jurisdiction located in Pune, Maharashtra, India will have jurisdiction over disputes arising from the Services or these Terms.

64. Informal Dispute Resolution

Before commencing formal proceedings, a party should send a written dispute notice containing Name, registered contact information, Account identifier, description of the dispute, relevant dates, supporting documents, and requested resolution. The parties will attempt to resolve the dispute in good faith. Urgent injunctive, security, intellectual-property, consumer or data-protection relief may be sought without waiting where delay may cause material or irreparable harm.

65. Arbitration and Consumer Commission Rights

Subject to mandatory consumer rights and disputes that cannot lawfully be referred to arbitration, any unresolved dispute involving an Institute, organisation, commercial counterparty or non-consumer User will be mandatorily referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

A dispute involving an individual consumer will be referred to arbitration only where:

• The consumer elects arbitration; or
• The Company and consumer mutually agree in writing after the dispute has arisen. Nothing restricts a consumer from approaching a competent Consumer Commission or another statutory authority.

Tribunal and Appointment: The tribunal will consist of one arbitrator appointed by mutual agreement within thirty days after a valid arbitration notice. If the parties do not agree, appointment will proceed under the Arbitration and Conciliation Act, 1996.

Legal Seat and Venue: The legal seat will be Pune, Maharashtra, India. Hearings may be conducted physically, virtually or through hybrid means.

Language and Confidentiality: Proceedings will be in English. Proceedings and non-public documents will remain confidential except where disclosure is required by law, a court, regulator, enforcement of an award or reasonably necessary to professional advisers, auditors, insurers or funders subject to confidentiality.

Interim Relief and Costs: Interim protection may be requested from a competent court or tribunal. Costs will be allocated as determined by the tribunal.

66. Intermediary and Content Grievance Redressal

To the extent the Company qualifies as an intermediary in relation to third-party User Content, the applicable grievance and due-diligence framework will apply. For complaints, notices or orders governed by the applicable intermediary framework:

• 24 hours from receipt: acknowledgement of the complaint, including a unique grievance-ticket or complaint-reference number.
• 7 days from receipt: general intermediary grievance resolution.
• 36 hours from reporting: resolution of applicable removal complaints under Rule 3(2)(a).
• 2 hours from receipt: removal or disabling of access for qualifying intimate imagery, nudity, sexual content and electronic-impersonation complaints, including artificially morphed images.
• 3 hours from receipt of prescribed actual knowledge in the manner prescribed under Rule 3(1)(d): removal or disabling of access to the specified unlawful information.

The Company may act sooner where operationally feasible. The shortest applicable statutory deadline will prevail. Where Applicable Law prescribes an amended or shorter period, the statutory requirement will automatically prevail. For expedited matters, the Company will maintain continuous electronic intake, automated acknowledgement, escalation and emergency-action mechanisms reasonably necessary to enable timely action irrespective of ordinary business hours.

67. Consumer Grievance Redressal

For consumer complaints not governed by Section 66, including complaints concerning billing, pricing, Subscription, cancellation, paid-Service availability, service quality, downtime credits, and Subscription extensions, the following framework applies:

• Acknowledgement: within forty-eight hours of receipt.
• Resolution: within one month of receipt, subject to any shorter period required by Applicable Law.

68. Grievance Officer Contact Details

Name: Mr. Saurabh Sachdeo

Designation: Grievance Officer - Legal and Compliance

Company: NEURAMACH AI STUDIO PRIVATE LIMITED

Address: 3rd Floor, Cabin No. 7, Quick Office, 301, 45 Baner Road, above Atithi Restaurant, Veerbhadra Nagar, Baner, Pune, Maharashtra 411045, India

Email: grievance@neuramach.ai

Phone: +91-8223815327

Business Hours: 10:00 AM to 6:00 PM, Monday to Friday

For complaints, notices or orders subject to expedited statutory timelines, the Company maintains continuous electronic intake, automated acknowledgement, escalation and emergency-action mechanisms irrespective of ordinary business hours.

69. General Contact Information

Legal Entity: NEURAMACH AI STUDIO PRIVATE LIMITED

Brand: NeuraMach.ai

Product: ScoreVedaa CAT

CIN: U62099PN2025PTC245340

Website: scorevedaa.in

Support Email: support@neuramach.ai

Legal Email: legal@neuramach.ai

Privacy Email: privacy@neuramach.ai

Grievance Email: grievance@neuramach.ai

H. GENERAL PROVISIONS

70. Force Majeure

Neither party is responsible for delay caused by an event beyond reasonable control, including natural disasters, war, civil disturbance, government action, epidemic or pandemic, widespread electricity or internet failure, cyberattack despite reasonable safeguards, labour disruption, critical vendor failure, or infrastructure outage. The affected party will take commercially reasonable steps to mitigate the impact and resume performance.

71. Changes to these Terms

The Company may update these Terms. Changes become effective on the date stated in the notice or updated Terms and do not retroactively reduce rights or remedies accrued before that date, except where legally required. For material changes affecting categories of identifiable data used for internal Reusable Model development, model-development purposes, inclusion of historical identifiable data, third-party provider-side model training, cross-product identifiable model development, consent or withdrawal mechanisms, human review, fees, automatic renewal, arbitration, Personal Data processing, liability, material User rights, or Institute access to Student information, the Company will provide prominent advance notice and obtain renewed affirmative acceptance or separate Consent where required by Applicable Law.

A general amendment to these Terms will not, by itself, constitute Training Consent to optional internal Reusable Model development using Private User Content or identifiable Performance Data, or third-party provider-side model training. An updated policy, continued use, silence or failure to opt out will not be treated as new Training Consent where affirmative Consent is required. Changes concerning irreversibly anonymised or aggregated information may take effect through an updated notice where separate Consent is not required by Applicable Law, provided the information has been genuinely and irreversibly anonymised.

72. Notices

Notices from the Company may be delivered through registered email, dashboard notice, in-app notice, SMS, registered postal address, or another legally valid method. Formal legal notices to the Company may be sent to legal@neuramach.ai or the registered or correspondence office address stated in these Terms.

73. Entire Agreement

These Terms and incorporated documents constitute the entire agreement governing ScoreVedaa CAT, except where a separate signed agreement applies. Neither party relies on a representation not contained in the applicable contractual documents. Nothing excludes or limits a claim based on misleading advertisement, unfair trade practice, material service misrepresentation, or another non-waivable statutory right.

74. Severability

If a provision is held invalid or unenforceable, it will be modified only to the minimum extent required to make it lawful. The remaining provisions will continue to apply.

75. Waiver

Failure or delay in enforcing a right is not a waiver. A waiver must be in writing, express, and limited to the relevant matter.

76. Assignment

A User may not transfer contractual rights without the Company’s written approval. The Company may assign these Terms in connection with an investment, merger, acquisition, restructuring, financing, transfer to an affiliate, sale of ScoreVedaa CAT, sale of substantially all relevant assets, or transfer to a successor operating entity, provided the assignment does not unlawfully reduce mandatory User rights. A permitted successor will remain subject to applicable privacy, consent and model-development obligations relating to information transferred to it.

77. No Agency or Partnership

These Terms do not create a partnership, employment relationship, joint venture, or agency. Users, Institutes, creators, affiliates and Faculty Users may not claim authority to bind the Company without written approval.

78. No Third-Party Beneficiaries

Except where expressly stated, these Terms do not confer enforceable contractual rights on a person who is not a party. This does not affect statutory rights or Apple’s third-party-beneficiary rights under Section 80.

79. Controlling Language

The English version of these Terms will control where a translation conflicts, except where Applicable Law requires otherwise. Consent notices should be presented in a language reasonably accessible to the User where required by Applicable Law.

I. APP STORE AND DISTRIBUTION TERMS

80. Apple App Store Distribution Terms

Where the application is downloaded through the Apple App Store, the User acknowledges and agrees that:

• These Terms are concluded between the User and the Company only, and not with Apple.
• The Company, and not Apple, is responsible for the application and its Content.
• The licence granted is a non-transferable licence to use the application on Apple-branded products the User owns or controls, subject to applicable Apple usage rules.
• Apple has no obligation to provide maintenance or support services.
• In the event of a failure of the application to conform to an applicable warranty, the User may notify Apple and Apple may refund the purchase price, if any. To the maximum extent permitted by law, Apple will have no other warranty obligation.
• The Company, not Apple, is responsible for addressing claims relating to the application, including product-liability, legal-compliance and intellectual-property claims.
• The User represents that the User is not located in a country subject to an applicable United States Government embargo and is not included on an applicable United States Government restricted-party list.
• The User must comply with applicable third-party terms when using the application.
• Apple and its subsidiaries are intended third-party beneficiaries of this Section and may enforce it against the User.

81. Google Play Distribution Terms

Where the application is downloaded through Google Play:

• These Terms are concluded between the User and the Company.
• The Company is responsible for the application, its Content and support, subject to these Terms.
• Use of Google Play remains subject to Google’s applicable terms and policies.
• Nothing in these Terms limits rights or obligations imposed by mandatory Google Play distribution requirements.

82. App Store Billing Qualification

Purchases made through an application store may also be subject to that store’s billing, cancellation, renewal, and refund procedures. Where those procedures apply, the User must manage the purchase and applicable cancellation through the relevant store interface. Nothing in these Terms overrides mandatory application-store or statutory requirements applying to those transactions.